Responsible Gaming
Our Commitment
We are committed to promoting responsible gambling and ensuring that our users have access to the tools and resources they need to gamble safely. Gambling should be fun and entertaining, but it's important to remember that it can become a problem if not managed properly.
What is Responsible Gambling?
Responsible gambling means enjoying gambling in a way that is safe, controlled, and doesn't cause harm to yourself or others. It involves:
- Only gambling with money you can afford to lose
- Setting limits on how much time and money you spend gambling
- Never chasing your losses
- Not gambling when you're upset, angry, or depressed
- Understanding that gambling is not a way to make money
- Taking regular breaks from gambling
- Not gambling under the influence of alcohol or drugs
Warning Signs of Problem Gambling
It's important to recognize the warning signs of problem gambling. If you experience any of the following, you may have a gambling problem:
- Spending more time or money gambling than you intended
- Feeling restless or irritable when trying to stop gambling
- Gambling to escape problems or relieve feelings of helplessness, guilt, or depression
- Trying to win back losses by gambling more
- Lying to family members or others about your gambling
- Jeopardizing relationships, jobs, or opportunities because of gambling
- Relying on others to provide money to relieve financial problems caused by gambling
- Needing to gamble with increasing amounts of money to achieve excitement
Tools for Responsible Gambling
All UKGC licensed casinos provide tools to help you gamble responsibly:
Deposit Limits
Set daily, weekly, or monthly limits on how much you can deposit into your casino account.
Loss Limits
Set limits on how much you can lose over a specific period of time.
Time Limits
Set limits on how long you can spend gambling in a single session.
Reality Checks
Receive regular reminders about how long you've been gambling.
Self-Exclusion
Temporarily or permanently exclude yourself from gambling sites.
Cool-Off Periods
Take a short break from gambling for a period of 24 hours to 6 weeks.
GamStop - Self-Exclusion Scheme
GamStop is a free service that allows you to self-exclude from all UK licensed gambling sites for a period of your choice (6 months, 1 year, or 5 years). Once you register with GamStop, you will be unable to access any UK licensed gambling sites for the duration of your exclusion period.
To register with GamStop, visit www.gamstop.co.uk or call 0800 138 6518.
Important: GamStop exclusion cannot be reversed once activated. Make sure you're certain about your decision before registering.
Getting Help
If you're concerned about your gambling or that of someone you know, there are many organizations that can provide help and support:
BeGambleAware
Provides free, confidential advice and support for anyone affected by problem gambling.
GamCare
Offers support, advice, and free counseling for people affected by problem gambling.
Gamblers Anonymous
A fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from gambling addiction.
Visit WebsiteGambling Therapy
A global service offering support and advice to anyone affected by problem gambling.
Visit WebsiteFor Family and Friends
If you're concerned about someone else's gambling, there are resources available to help:
- GamAnon: Support for family and friends of problem gamblers
- BeGambleAware: Provides advice and support for anyone affected by someone else's gambling
- GamCare: Offers support for family members affected by problem gambling
Underage Gambling
It is illegal for anyone under the age of 18 to gamble in the United Kingdom. All UKGC licensed casinos are required to verify the age of their customers and have strict measures in place to prevent underage gambling. If you are under 18, please do not attempt to access gambling sites. If you know someone under 18 who is gambling, please report it to the casino or to the UK Gambling Commission.
Remember
Gambling should be fun and entertaining. If it's not fun anymore, or if you're gambling more than you can afford to lose, it's time to stop. Help is available, and you don't have to face problem gambling alone.